WOWHELLO Outsourcing Solution

Why choose our service

Establishing a multi-channel contact center in-house is expensive. It’s requires investment in facilities, equipment, technology and human resource. Outsource customer service not only allow you to manage your cost better but also improve your customer satisfaction.

WHY CHOOSE OUR SERVICE

COST REDUCTION

FLEXIBILITY-SCALABILITY

SPECIALIZED INDUSTRY KNOWLEDGE

“CALL MANAGER” REPRESENT YOUR BRAND

EXPERT MANAGEMENT AND SUPPORT STAFF

ACCESS TO LATEST TECHNOLOGY

ACCESS TO COST MANAGEMENT TOOL

DATA COLLECTION AND ANALYSIS

QUALITY MONITORING AND CONTROL

24 HOUR A WEEK

ContactCenter

I. Inbound call

Since one bad customer service experience can lead to the loss of a loyal customer, it’s very important to o?er exceptional customer service across all channels of your callcenter.
II. Outbound Call

outbound call centers focus on sales and marketing, it’s can be use in business-to-business (B2B) or business-to-consumers (B2C) campaigns. Our outbound call center service is designed to play as an extension of your company’s marketing and customer care teams, as we provide you with the perfectly ?t talents and tools to grow your business.

SMS/EmailSupport

Bulk SMS technology and email marketing service help your company send message through your customer target in just a few second and you can reach as many people as you want, when you want, no matter where they are.

  • SMS Support
  • Email Support

Digital Communication

Digital play an important role in nowaday society. No matter which online channel your company use, from website to mobile chat to blog, to connect with current and prospective customers, employees, or other stakeholders, here we will helps you interact with your customers byproactively inviting them to an online chat in real-time.

  • Live chat
  • Lead acquisition
  • Lead management
  • Sales automation
  • Contact forms

IT Solution

IT support

  • Web Development
  • Mobile application development
  • Sever data center management
  • Maintenance
  • Web hosting

WE CAN DO MORE

Telemarketing Service

Answering Service

Appointment Service

Debt Collection

Booking & reservation

IT Helpdesk

24/7 Customer Service

Outsourcing Order Taking Service